Current Challenges & Opportunities in Global Benefits Management

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You are invited to the October education program of the Houston International HR Roundtable. Our speakers will be Henry Noey and Max Maggio of Aon Corporation. Henry and Max will present Current Challenges & Opportunities in Global Benefits Management.

MuHINTHR LOGOltinational companies face constant challenges as they globalize and expand their diverse and international workforce. One of these challenges is managing benefits around the globe. Multinational companies are faced with a plethora of financial, legal and human capital risks. How does an international human professional assist their company in finding solutions to diverse issues such as corporate governance, compliance, and regional/country issues?

Henry and Max will present current trends, challenges and fundamentals for companies working to manage benefits around the globe. The presentation will include a discussion of governance, compliance, and regional/country issues and importantly solutions to these challenges.

Presenters:

Henry Noey, as Aon Hewitt’s Local Market Leader, is responsible for leading the Company’s services and managing client relationships the Houston, Austin, San Antonio and the states of Louisiana and Mississippi. Henry has more than 30 years of business and human resources experience, including executive, operational and financial leadership. He has served clients as a Senior Consultant and Account Manager in strategic benefit redesign, global governance, organizational transformation and change management projects. He earned a Bachelor of Business Administration degree from Sam Houston State University and completed the M.D. Anderson Executive Development Program in Health Care at the Jones Graduate School of Business of Rice University. Henry also received his certification as a Global Professional of Human Resources from the Society of Human Resource Management.

Max Maggio is an Assistant Vice President at Aon Consulting and works with clients in managing their benefit, compensation and talent development plans all over the world. His responsibilities also include leading the development of business initiatives in the Latin America and the Caribbean. Prior to his transfer to Miami, Max was Employee Benefits Director in the Mexico City office and, prior to that, was the head of the Personal Lines and Employee Benefits divisions in Aon Argentina. Max has published articles in insurance and benefits magazines in Latin America and spoken at HR events at a number of chambers of commerce, the Greater Miami SHRM and at the National Foreign Trade Council. Max received a BA in Marketing at UADE and an MBA at the Miami campus of the Adolfo Ibanez University. He is a Certified Insurance Agent in Mexico and Argentina and achieved a Certificate in Global Benefits Management in US. Max is fluent in English and Spanish; operational in Portuguese. He is active participant of the Colombian, Argentinean and Brazilian Chambers of Commerce in Miami.

Don’t miss this important and timely presentation!


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Houston – We Have Greeters!

The Houston Greeters invites members and friends of Houston International HR Roundtable to celebrate with them at the annual meeting of the Global Greeter Network, the association of Greeter organizations in 26 cities around the world,

Honoring NASA and Special Guest Astronauts.

Tuesday, October 4, 7-9 p.m at The Mosaic Condominium
5927 Almeda Road
Houston, TX 77004

Please RSVP to admin@houstongreeters.org

 

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Global Security Issues for International HR Professionals

Our September program featured Joe Crumly and Josh Bibb of American Bureau of Shipping. Joe and Josh presented Global Security Issues for HR Professionals – Africa.

Travel of an internationally mobile workforce is becoming more common place throughout the world. This also includes travel throughout continental Africa and West Africa in particular. Employees are asked to travel from locations like Pointe Noire, Congo to Takaradi, Ghana and from Luanda, Angola to Douala, Cameroon and to do so in a quick and timely manner to accommodate business schedules and needs. However, travel throughout this region can be complicated and time consuming and pose security risks to the employees as well as the company. Human resource professionals are often asked to take an active role in minimizing security risks to the company’s most valuable asset – its employees!

In addition to the presentation, we had a lively discussion on innovative practices and strategies that companies use to facilitate the mobility of internationally mobile employees working in the West Africa region. Join the discussion in LinkedIn or on Facebook.

Thank you to our September presenters:

Joe Crumly, Director – International Employee Relations. Joe is in charge of the expatriate program and global relocation for the American Bureau of Shipping.

Josh Bibb, Surveyor – Corporate Human Resources – American Bureau of Shipping. Josh has worked as a Surveyor for ABS throughout the African continent since 2008 and has first hand experience working, traveling and living in the region.

We look forward to seeing you in October!

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Technologies for Global Mobility – Our June Program

You are invited to the June education program of the Houston International HR Roundtable. Our speaker will be Micheal Cadden, MBA, GMS will present Technologies for Global Mobility.  Michael is the Managing Director – International Operations with Living Abroad LLC.

Technology continues to advance rapidly and is impacting our Global Mobility space in many unexpected ways and helps HR deal with doing more with less, to a point. This discussion looks at what is out there today that works and what is coming next. Michael will also explore the use of Self-help Tools, Compliance Systems, Social Media and Mobile & Integrated Applications as they pertain to our business. Don’t miss this cutting-edge presentation!

Background on Michael Cadden: Soon after joining Craighead Publications in 1995, Michael became the force behind converting the printed publications of country information to the Web. With that success he later became the Managing Director of Living Abroad LLC in 2002 and is behind its highly successful transformation, culminating with the acquisition of the legacy Craighead business in 2008. He has created several breakthrough presentations and delivered them dozens of times in the USA, Latin America and Europe. Winning topics have included “10 Year Trends in Global Mobility” (2005), “The Dark Side of Short-term Assignments” (2006), “Relocating Generation Y” (2007), “Technology and Global Mobility” (2008), “Technology vs. Global Employee Privacy” (2009/10), and Technology & Mobility 2020 (2011).

Michael is known for his lively presentations. He has been at the forefront of the innovative use of technology in the global mobility area. If we are lucky, we may even have a visit from the Moose. We look forward to a great program. Please bring yourself, a friend, and your questions on technology in global mobility.


Register for Technologies for Global Mobility!  Presented by Michael Cadden, MBA, GMS in Houston, United States  on Eventbrite

Please go to http://hinthr2011.eventbrite.com for membership information!

Host Sponsor - Deloitte Tax LLP


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May Program on Tax Equalization!

Tax Equalization: Important Topics from both the Company and Employee Perspectives!

You are invited to the May education program of the Houston International HR Roundtable. Our speaker will be Stephen Youngblood of Deloitte Tax LLP’s Global Employee Services.  The tax impact of an international assignment can be significant to both the employer and the employee. Many companies currently exercise a tax equalization strategy. We will discuss the importance of tax equalization to both the company and the employee. We will also cover how tax equalization is calculated, why the employee may owe the company money and how to best keep the company out of a collection position.

This will be a great forum to discuss how tax equalization assists global mobility managers in keeping assignments tax neutral so companies can better manage employee deployments to desired countries instead of negotiating deployments based on employee perceived benefits.

Please note that we are meeting on “Thursday” this month. We look forward to a great program. Please bring yourself, a friend, and your questions on tax equalization.

Steve is a member of Deloitte’s Global Employer Services (GES) team in Houston, Texas. Steve’s expertise covers international mobility management, expatriate tax compliance/advisory/planning, compensation and benefits structuring, social security advisory, “best practice” policy benchmarking, global equity plan design advisory and roll out, merger and acquisitions, and other expatriate tax issues.

Directions and Parking Information: Heritage Plaza is across from the downtown Doubletree Hotel. Parking is available at the Doubletree hotel or Heritage Clay Street Parking Garage, 200 Clay, Houston 77002.You can park at the Doubletree hotel and walk across the street to the building – proceed to the 39th floor. Alternatively, park in the Heritage Clay Street Parking Garage – address of the garage is 200 Clay Street, Houston, TX 77002. If you park in the Clay Street Garage, park in any space that is not marked “Reserved.” Take the elevator in the Clay Street Garage to the Basement (‘B’). Upon reaching Basement level, turn left and follow the hallway until you reach the wall with the large ‘H’ on it. Turn left and immediately on the right you will see two elevators. Take the elevator to the Sky Lobby (‘SL’). Once you reach the Sky Lobby, turn right and proceed to the middle bank of elevators. Proceed to the 45th floor to the Deloitte reception area – this is the floor where the meeting will take place.

Please go to http://hinthr2011.eventbrite.com for membership information!

Host Sponsor - Deloitte Tax LLP

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Tough International HR Challenges Series: Sheena Goes to Shanghai!


You are invited to the March education program of the Houston International HR Roundtable.  Our speaker will be Jordan Cowman of Akin Gump presenting “Sheena Goes to Shanghai.”

China.  A vibrant economy.  The global impact of an emerging world power.  Currency and trade issues.  Enormous business opportunities.  Enormous problems!

China’s rapidly changing legal and regulatory environment presents a daunting array of issues.  Even for the most sophisticated, experienced and knowledgeable HR professional, doing business in China, together with internal and external compliance challenges, can be supremely confusing.  Whether you are a seasoned professional in the international human resources field, or a newcomer to this oftentimes difficult and uncertain area, you simply MUST come to our March 23 International HR Roundtable presentation, Sheena Goes to Shanghai!

Our speaker, international lawyer Jordan W. Cowman, will enlighten us with a fun, lively and informative presentation of the most pressing HR issues facing US companies doing business in China.  Please bring yourself and a friend, along with your questions and your business cards, and get ready for a top-notch morning program.

One of our goals for this program is to set a new attendance record…can we count on you to be there and help us?


Jordan Cowman is a Partner in the Dallas, Texas, office of Akin Gump Strauss Hauer & Feld LLP. He specializes in international labor and employment law and counseling on employment litigation, international public policy, cross-border matters and corporate compliance.Mr. Cowman is a director of the Texas Business Hall of Fame, the Dallas Assembly, the Dallas Committee on Foreign Relations, and a member of the U.S. Council for International Business’ International Labor and Employment Law Committee. He was an employer advisor to the United Nations’ International Labor Organization in 2002, 2003 and 2004. He is past chairman of the Texas Lyceum Association.

Directions and Parking Information: Heritage Plaza is across from the downtown Doubletree Hotel.  Parking is available at the Doubletree hotel or  Heritage Clay Street Parking Garage,  200 Clay, Houston 77002.You can park at the Doubletree hotel and walk across the street to the building – proceed to the 45th floor.  Alternatively, park in the Heritage Clay Street Parking Garage – address of the garage is 200 Clay Street, Houston, TX 77002.  If you park in the Clay Street Garage, park in any space that is not marked “Reserved.”  Take the elevator in the Clay Street Garage  to the Basement (‘B’).  Upon reaching Basement level, turn left and follow the hallway until you reach the wall with the large ‘H’ on it.  Turn left and immediately on the right you will see two elevators.  Take the elevator to the Sky Lobby (‘SL’).  Once you reach the Sky Lobby, turn right and proceed to the middle bank of elevators.  Proceed to the 45th floor to the Deloitte reception area – this is the floor where the meeting will take place.

Please go to http://hinthr2011.eventbrite.com for membership information!

Host Sponsor – Deloitte Tax LLP

Please contact us regarding other sponsorship opportunities.

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The Challenges of International Assignments for the “Dual Career Couple”


Click here for registration

The February 2011 education program of the Houston International HR Roundtable is on the challenges of international assignments for the “Dual Career Couple.”


Research has shown that over 30% of international assignments fail because of dual-career issues. Organizations are also failing to attract the best talent for overseas postings since up to 50% of employees are just not willing to consider relocation because of the potential loss of income of their partner.   Due to the high cost of international assignments,  it is key to minimize the risk of assignment failure.  The program will cover issues, challenges, resources and solutions for the ‘dual career’ couple from different perspectives. Our panel consists of international HR, “trailing” spouses, and relocation experts. Topics will include:

- Industry ‘best practices’ for expatriate support including those provided by Outpost, the highly professional global information and support network for Shell employees and their families.  The Shell / Outpost partnership continues to be viewed globally as the best example of expatriate support within a large company.  Career and personal development support for the accompanying spouse / partner is one of the key services offered in many Outpost locations, including the Houston office.

- The unique challenges faced by accompanying spouses/partners who want to continue their career in the new location and the personal and career development strategies they must learn to be successful.  Insights into both the emotional and practical issues faced by the ‘dual career’ couple and ideas on how to overcome the obstacles to a fulfilling overseas experience for both parties.

- Information and resources available to HR professionals managing global mobility and to ‘dual career’ couples who are considering or who have accepted an overseas assignment [online resources, books, associations and conferences].


OUR SPEAKERS

Patricia Tan, Shell Outpost, Houston

Mayté Mitre-Tunison, Pandora Management Consulting, LLC

Jackie Verity, Kaleidoscope Careers

Paul R. White, Harvest Natural Resources

Complete bios are available here

This program has been submitted to HR Certification Institute for review.


ANNOUNCEMENTS


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Culturally Thriving or Merely Culturally Surviving?: The Hidden ROI of Intercultural Training

We are excited to have Dean Foster as our first presenter for 2011!  Please register with Eventbrite.

Most organizations working internationally learn soon enough that ignorance of cultural requirements can put a very costly international venture at great risk; nevertheless, recent budget and time pressures have produced a marketplace of intercultural services that claim to provide cultural competencies without the critical investment of real training.

Dean’s presentation will evaluate the marketplace of intercultural services and products available, and the deliverables that they claim to provide.  Cultural training insures high-levels of competencies, that promote deep and longterm value for the entire organization, while cultural survival interventions, like coaching and passive webtools, provides no longterm value for the organization beyond the transactional success of the individual assignment.

By the end of the presentation, you  will be able to evaluate the benefits of various intercultural products and services, and assess their ability to provide real ROI, for both the international assignees and the organization, or just superficial cultural survival.

ABOUT DEAN FOSTER

As president of Dean Foster Associates, New York, Dean Foster conducts cross-cultural training worldwide and consults on intercultural business issues with most Fortune 1000 companies in the United States and around the globe.

For over twenty years, Dean has played a major role in the development of the intercultural training field: formerly he was founder and Managing Director of Berlitz Cross-Cultural Worldwide, Vice President GMAC/Windham Intercultural, and founder of Cross-Cultural Consulting Associates, New York. Dean is a frequent guest on CNN, CNBC and other TV and radio shows, and keynotes at major international professional conferences. interviewed in major publications, such as Newsweek Magazine, the New York Times,USA Today and others, Dean is also a frequent Guest lecturer at Harvard Business School, New York University, Columbia University Graduate School of Business, and other educational organizations.

Dean has written many articles, as well as the four-part Global Etiquette Guide book series (John Wiley & Sons), which includes The Global Etiquette Guide to Europe, the Global Etiquette Guide to Asia, the Global Etiquette Guide to Latin America, and the Global Etiquette Guide to Africa and the Middle East, and the book, Bargaining Across Borders (McGraw-Hill),which the American Library Association voted as one of the top ten business books of 1994.

Dean is a Contributing Editor for National Geographic Traveler, writing the CultureWise monthly column, Contributing Editor for American Express Executive Travel Magazine, and Senior Contributing Editor for the International webpage of Monster.com. Dean is adjunct Professor at the American University, Intercultural Management Institute, Washington, D.C., and received his M.A. and is a PhD candidate in Sociology from the Graduate Faculty of the New School for Social Research, New York City.

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Get a Membership – Give Back in the Processs!

We look forward to having you join us for 2011 and have an exciting year of programming for you on a broad range of international HR topics. Don’t forget that if you join before our January meeting, a portion of your membership dues will be contributed to the Houston International HR Scholarship. Since our mission includes encouraging and developing outstanding talent in international human resources, we are committed to attracting the finest students to our profession. To that end, we will award a scholarship to a student in the University of Houston’s HRD program with a demonstrated interest in international HR. Join today and help us support our community and develop our profession.

Our 2011 programming begins on January 26 with a Culturally Thriving or Merely Culturally Surviving?: The Hidden ROI of Intercultural Training by Dean Foster of Dean Foster Associates. As president of DFA, New York, Dean Foster conducts cross-cultural training worldwide and consults on interculturalbusiness issues with most Fortune 500 companies in the United States and around the globe.

You can also find us on Facebook, Linkedin, and Twitter.  We invite you to join us!

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Current Issues in International and Distance Learning

Current Issues in International and Distance Learning” was our August presentation.  The program raised awareness to a critical aspect of business in today’s constantly changing environment – learning. Regardless of what our company is doing today, we continue to learn and change with the demands of our industries. In turn, this means we need to prepare our employees to learn and grow as opportunities present themselves. Four broad themes emerged during the presentation and are summarized below.

Talent, Talent, Talent (Presented by: John Burke, Lee Hecht Harrison & UH HRD Advisory Board)

Do you know the health of your talent? Do your leaders know how to manage change while retaining and engaging key talent? Most companies spend their budgets in human capital resources on the top and bottom 10%. However, that means 80% of your employees may feel ignored. Can you imagine how productive your company will be if 80% of your employees are just 5% more efficient/effective?

The bottom line: know your talent – where is it and where do you want it to be?

Don’t just do something – SIT THERE! (Presented by: Dr. Peter Bishop, Associate Professor of Futures Studies, University of Houston)

That’s right, sit…and think. Spend just 2-3% of your time focusing on the future and you will be better prepared tomorrow. It’s easy for businesses to forecast where they want to be in 10 years – financially, socially, politically, but what about people? What skills will our workforce need 5 or 10 years from now? What will the client of the future expect of your company? What if, contrary to what we expect, the internet becomes so plagued with spam, that companies re-focus their learning events towards pre-recorded (instead of Live) learning? What are you doing today to meet the future expectations of your company’s leaders and clients? How much is 2-3%? It’s just 10-15 minutes a day. Get ready. The future is now.

Cross-Cultural Learning (Presented by: Beatriz Arnillas, Head of Educational Production and Outreach, University of Houston)

Not all learning is received equally. Did you know that most trainers teach or “facilitate” using their preferred learning style? Along with our individual learning preferences, we each have our own innate cultural preferences when it comes to learning. Therefore, in order for learning to be effective, we need to analyze the learner characteristics in relation to the specific business needs and the context in which the solution will be delivered. Not only do we need to be aware of learning preferences, industry’s culture and context country by country, but also region by region within that country (yes, I mean the United States too!). Make sure you understand the context of learning and HOW people in your audience have learned most effectively in the past.

Storytelling: Ties that Bind (Presented by: Steve Dowdall, Cardtronics & UH HRD Advisory Board)

How have MOST cultures learned in the past? Storytelling. Think back to our first recorded history found on cave walls and scrawled on tablets. These early historians were instrumental in documenting what happened, but more importantly, they provided future generations with a cultural narrative to preserve HOW the group was expected and known to act.

So…How is your company leveraging the power of stories to teach others valuable lessons within the context of your business? What stories have you and your leaders created to preserve and steer your culture in a positive direction? Think about it.

Learning and Development in India – Presented by: Madhuri Kumar, Director of Instructional Technology and Adjunct Instructor of Human Resource Development, University of Houston

India has the second largest population in the world, the 11th largest economy, hosts a population with a wide range of religious, urban and rural, modern and pre-modern, ethnic and language backgrounds (though English is the official one,) and is expected to soon become one of the largest, most influential economies in the world and it is already to preferred outsourcing location for Western corporations. The sub-continent’s cultural context is significantly different from Western cultures, exhibiting lower individualistic index and a very long-term orientation index. How is a Western company to approach learning & development for Indian professionals who will work in the West? How to develop those who will work in India?

We want to thank Jim Molloy, a member of our Advisory Committee for his assistance with the program. Jim is also on the UH HRD Advisory Board and is a Senior Manager, AERS Learning & Development at Deloitte.

If you seek expertise on assessing, training or growing your human capital, consider collaborations with students, faculty and staff at The University of Houston’s Human Resource Development Program and Futures Studies in the College of Technology. Dozens of interns and faculty members are actively supporting our community working with small non-profit organizations to Fortune 500 companies.

If you like more information, please contact Beatriz Arnillas at The University of Houston’s College of Technology, 713 743 4637.

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